US consulate services in Canada is currently in the transition process to a new appointment service for applicants applying for visas to enter the United States. As of September 1, 2010, all services will be provided to applicants at no cost. This includes calling for information and scheduling an appointment; applicants will not be required to pay phone charges or obtain PIN numbers to access services.

Effective September 1, applicants can visit the CSC Visa Information Services website at http://canada.usvisa-info.com/ to obtain information about these changes online, or call the consulate to learn more about how to begin the process of obtaining an application for a visa to enter the United States.

Applicants who have already scheduled an appointment through NVARS should have paid their MRV fee prior to September 1, 2010 and should bring their Scotiabank receipt with them to their appointment.

As of September 1, applicants were required to pay their MRV fee prior to scheduling an appointment. Applicants who have not yet started their application process can now pay their fee and schedule an appointment under this new, cost-free service.